Privacy Policy

Discover our privacy policy to understand our commitments and our transparency towards our users.

INTRODUCTION

When you use the website(s) of the Wakastellar solution (and its products: Wakasign, Wakastart, Wakabooster, Wakascribe belonging to Groupe JDS Conseil (hereinafter, “the Site(s)”), you entrust us with certain personal data. We attach great importance to the protection and security of our Users' data and we have drafted this personal data protection Charter (hereinafter, “the Charter”) to inform you of our privacy practices.

This Charter has been designed to provide you with the information you need to understand which Personal Data we collect, why we collect it, and how you can update, export or delete it.

The Charter is intended to apply to users while browsing the Site, and forms an integral part of the General Terms of Use.

If you have any questions, do not hesitate to contact us directly at the following email address: contact@jds-conseil.com

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DEFINITIONS

The Definitions contained in this site's General Terms of Use also apply to this personal data protection Charter.

Personal Data: Means any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”). An “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

Sensitive Data: Sensitive Data form a special category of Personal Data. This is information that reveals alleged racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person's sex life or sexual orientation.

Data Controller: Means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union or Member State law, the Data Controller may be designated, or the specific criteria for its designation may be provided for, by Union or Member State law

Site: Means the website(s) published by Groupe JDS Conseil, of which it is the owner.

Data Processing: Means any operation or set of operations performed or not using automated processes and applied to personal data or sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

User: Means any person visiting the Site(s) made available by Groupe JDS Conseil.

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WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

Groupe JDS Conseil, a simplified joint-stock company (société par actions simplifiée) with share capital of €440,760, registered with the Nantes Trade and Companies Register under number 529 773 368, whose registered office is located at 17 rue de la guillauderie, 44118 LA CHEVROLIÈRE, France, is the Data Controller for the Personal Data collected in connection with the use of the Site within the European Economic Area and the United Kingdom.

In this regard, please note that no transfer of your personal data is carried out outside the European Union. Generally speaking, your Personal Data is never disclosed to persons outside the Groupe JDS Conseil organisation.

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WHAT DATA IS COLLECTED AND WHEN IS IT COLLECTED

In connection with your browsing of the Site, Groupe JDS Conseil may collect the following Personal Data:

- Information relating to the identity of the Site User

When you send a message via the contact form available on the Site, the information collected is the surname, first name, the name of the company the person works for, their email, their phone number, and any information contained in the message accompanying their request.

We therefore collect Personal Data:

- When you or your organisation request information about our services via the contact form on the Site.

- When you correspond with us in any way whatsoever.

- In this context, we only process the Personal Data that you provide to us directly.

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WHY IS YOUR PERSONAL DATA COLLECTED AND PROCESSED BY GROUPE JDS CONSEIL?

We collect and use data to:

1. Manage user requests

We use the information collected to provide customer support, including to:

Send responses to Users' questions and requests for information;

Investigate and resolve problems the User might encounter on the Site;

Monitor and improve the quality and processes of our customer support.

2. Carry out marketing activities

Groupe JDS Conseil may use the data collected to promote its services to Users, for example, to send them communications about the group's solutions, events, surveys, and news.

3. Communicate about our developments

Groupe JDS Conseil may use the data collected to inform Users of changes made to the Terms of Use and/or the Charter.

Groupe JDS Conseil does not sell or share Users' Personal Data with third parties for direct marketing purposes, except with the express consent of Users.

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HOW DO WE JUSTIFY DATA PROCESSING?

The legal basis for the processing of Data is the User's consent to the collection of data when they fill in the contact form.

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TO WHOM DO WE DISCLOSE YOUR DATA?

As your data is strictly confidential, it is not disclosed to any third parties.

On the basis of legal obligations, your Personal Data may be disclosed pursuant to a law, a regulation, or under a decision of a competent regulatory or judicial authority.

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RESPONSIBILITY FOR PROCESSING

Groupe JDS Conseil undertakes to comply with the regulations in force applicable to the Processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, applicable from 25 May 2018 (hereinafter, “the Regulation”).

It is up to Users to verify whether the Regulation applies to them and to take the necessary measures to comply with the legislation in force.

Groupe JDS Conseil processes Personal Data, within the meaning of Article 24 of the Regulation, in its capacity as data controller.

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HOW LONG IS YOUR DATA KEPT BY GROUPE JDS CONSEIL?

The data collected will be kept by Groupe JDS Conseil for a period of one year from the sending of a request via the Site's contact form.

Data purging mechanisms are put in place to ensure effective deletion once the retention or archiving period required to fulfil the specified or required purposes has been reached.

In accordance with Law No. 78-17 of 6 January 1978 relating to information technology, data files and civil liberties, you also have a right to have your data deleted, which you may exercise at any time by contacting us at contact@jds-conseil.com.

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WHAT ARE YOUR RIGHTS?

You may have the following rights under applicable laws and may exercise these rights in accordance with the instructions in point 10 of the Charter:

Right of access (Art. 15 of the GDPR):

You have the right to request confirmation of the processing of your Personal Data and, where applicable, to request access to the Personal Data we hold about you.

Right to rectification (Art. 16 of the GDPR):

You have the right to request the correction of inaccurate Personal Data.

Right to erasure (Art. 17 of the GDPR):

You have the right to request the erasure of Personal Data in certain circumstances, in particular if you believe that your Personal Data is no longer necessary for the purposes for which it was collected, or if you withdraw the consent on which our processing is based and there is no other legal ground for processing.

Right to restriction of processing (Art. 18 of the GDPR):

You have the right to ask us to restrict the processing of your Personal Data in certain circumstances, in particular if you believe the Data we are processing is incorrect.

Right to data portability (Art. 20 of the GDPR):

In certain circumstances, you have the right to receive the Personal Data you have provided to us, upon simple request, in a structured, commonly used and machine-readable format, and you have the right to transmit that information to another data controller without hindrance, or to ask us to do so.

Right to object (Art. 21 of the GDPR):

You have the right to object to the processing of your Personal Data in certain circumstances, in particular if we process it on the basis of our legitimate interests, or if we use it for marketing purposes.

For any questions concerning your rights and the security of Personal Data, you may contact our Personal Data officer at the following address: contact@jds-conseil.com.

You also have the right to lodge a complaint with a competent supervisory authority regarding the respect of your rights referred to above, using the following contact details:

By post, writing to: CNIL – Complaints Department – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07

On the CNIL website: https://www.cnil.fr/fr

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WHAT COOKIES ARE USED BY THE SITE AND HOW CAN YOU OBJECT TO THEIR USE?

Session cookies are essential for browsing our Platform and for providing the services you request from us. This cookie disappears once the browser is closed, so it cannot be disabled.

Your web browser may offer you options for using cookies. Please note that if you delete, or choose not to accept, cookies, you may not be able to fully use the features of the services offered via the Site.

In accordance with legal provisions, your consent to the collection of cookies is valid for 13 months.

We use cookies and automatically collected information to:

Personalise our Site and the services provided through it, for example by remembering your Data so that you do not have to enter it again during your use, or your next use, of our Platform and the services provided through it;

Monitor the Site's traffic statistics, such as the total number of visitors and pages viewed;

Depending on your local version of the Site, by following: Cookie settings, you will find the specific settings to select if you do not want the site(s) to use all or any of the aforementioned cookies.

You can also disable the installation of “cookies” by configuring your browser accordingly.

To configure cookies, follow these instructions:

For Mozilla Firefox: Select the “Tools” menu, then “Options”. Click on the “Privacy” icon, locate the “Cookies” menu, then choose the desired options.

For Microsoft Internet Explorer 6.0 and later versions: Select the “Tools” menu, then “Internet Options”. Click on the “Privacy” tab and use the slider to select the desired level.

For Safari: From the Safari menu, select “Preferences”, then click on “Security” and select the desired options.

For Google Chrome: select the Chrome menu, then choose “Settings” and click on “Show advanced settings”. In the “Privacy” section, choose “Site settings”; then, in the “Cookies” section, select your options.

Please note that restricting cookies may impact your user experience and prevent you from using certain parts of our Platforms or services.

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HOW TO SEND YOUR PRIVACY REQUESTS TO GROUPE JDS CONSEIL?

To exercise your rights, please send your request as indicated below, specifying the following information: surname, first name, email address and any other information necessary to confirm your identity so that we can process your request (e.g. your postal address).

If you have any questions or comments about this Privacy Policy or how Groupe JDS Conseil collects and uses your Data, you can also contact:

By post: JDS CONSEIL, 17 rue de la guillauderie, 44118 LA CHEVROLIERE, France

By email: contact@jds-conseil.com

You can also contact our support and/or customer relations teams if you have any other questions about this Charter.

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AMENDMENT OF THE PRIVACY POLICY

As changes may be made to this Charter without notice, we invite you to consult it regularly.

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Last updated: 05/03/2025